TERMS OF SERVICE

Last updated: August 2026

OVERVIEW

Welcome to Diana Wisdom.

These Terms of Service govern your access to and use of the Diana Wisdom website, store, digital products, content, and related services.

Throughout these Terms, “we,” “us,” and “our” refer to the legal seller operating Diana Wisdom.

Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and services to you.

By visiting our website, purchasing a product, or otherwise using our services, you agree to these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, please do not use our website or purchase our products.

Nothing in these Terms is intended to limit any mandatory consumer rights that apply to you under applicable law.

1. ELIGIBILITY AND USE OF THE WEBSITE

By using this website or purchasing from us, you confirm that you have the legal capacity to enter into a binding agreement under the laws applicable to you, or that you are using the website with the authorization of a parent or legal guardian where required.

You agree to provide accurate, current, and complete information when placing an order.

You may not use our website or products for any unlawful purpose or in any way that violates applicable laws or regulations.

2. DIGITAL PRODUCTS

Diana Wisdom primarily offers digital educational and self-reflection products, including downloadable PDF workbooks and guides.

No physical product will be shipped unless a product page expressly states otherwise.

Digital products are provided electronically after successful payment, typically through a download link displayed after checkout and/or sent by email.

You are responsible for providing a valid email address and ensuring that you have access to a compatible device and software capable of opening the purchased digital file.

If you experience a genuine technical problem accessing your purchase, contact us at:

support@wisdombydiana.com

We will make reasonable efforts to restore access.

3. PRODUCT INFORMATION

We make reasonable efforts to describe our digital products accurately.

Screenshots, mockups, colors, layouts, or visual previews may appear slightly different depending on your device, screen, browser, or software.

We may update, improve, modify, or discontinue products or their descriptions where reasonably necessary.

Any substantial change will not remove rights already granted to customers who previously purchased a product, except where required for technical, legal, or security reasons.

4. EDUCATIONAL PURPOSE

Diana Wisdom products are intended for general educational, informational, and personal self-reflection purposes.

They are not medical, psychological, psychiatric, legal, financial, or other professional advice.

Our products do not diagnose, treat, prevent, or cure any medical or mental health condition.

The exercises, prompts, frameworks, and information provided are intended to help customers reflect on their own circumstances and make their own decisions.

You remain responsible for determining what actions are appropriate for your personal situation.

Where appropriate, you should seek assistance from a qualified professional.

5. ORDERS

When you submit an order, you are offering to purchase the selected product at the price shown at checkout.

An order is accepted when payment has been successfully processed and we confirm the purchase.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment failure, pricing errors, technical errors, or unlawful activity.

If we cancel an order after payment has been collected, we will provide any refund required by applicable law.

6. PRICES AND PAYMENT

Prices are displayed in the currency shown on the product page or checkout.

The final price payable, including any applicable taxes, will be displayed before you complete your purchase.

You agree to provide accurate payment and billing information and confirm that you are authorized to use the payment method submitted.

Payments are processed through Shopify and/or third-party payment providers.

We do not control the independent terms, policies, or processing systems of those payment providers.

7. DIGITAL DELIVERY

Digital products are delivered electronically and no physical shipping is involved.

Access is normally provided shortly after successful payment.

Occasional delays may occur because of payment verification, email delivery issues, platform outages, security reviews, or other technical circumstances outside our reasonable control.

If you do not receive access to your purchase, please contact:

support@wisdombydiana.com

and provide the email address used for the order and your order number if available.

8. REFUNDS AND CANCELLATIONS

Refunds, cancellations, and withdrawal rights are governed by our Refund Policy and by any mandatory consumer protection laws that apply to the customer.

Nothing in these Terms excludes or restricts rights that cannot legally be waived or limited.

Please review our Refund Policy before completing your purchase.

For customers located in the European Economic Area or other jurisdictions providing mandatory withdrawal or consumer rights, those rights continue to apply where legally required.

9. PERSONAL-USE LICENSE

Unless expressly stated otherwise, purchasing a Diana Wisdom digital product grants you a limited, personal, non-exclusive, non-transferable license to use the product for your own personal purposes.

Your purchase does not transfer ownership of the copyright or intellectual property.

You may not, without our prior written permission:

• resell or redistribute the product;
• upload it publicly;
• share the purchased file with others;
• reproduce it for commercial distribution;
• modify it for resale;
• claim it as your own work;
• use substantial portions of it to create a competing commercial product.

You may download and store reasonable personal backup copies for your own use.

10. INTELLECTUAL PROPERTY

The Diana Wisdom website, brand elements, original written content, digital products, workbook content, graphics, designs, and other original materials are protected by applicable intellectual property laws.

Except for the limited personal-use rights expressly granted after purchase, all rights remain with the applicable owner or licensor.

Third-party trademarks, platform names, or other third-party intellectual property remain the property of their respective owners.

11. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to or integrations with third-party services, including Shopify and payment providers.

We are not responsible for the independent content, privacy practices, availability, or policies of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

12. SHOPIFY

Our store is powered by Shopify.

Shopify provides the ecommerce infrastructure that allows us to operate the store, but purchases from Diana Wisdom are transactions between you and the legal seller operating Diana Wisdom.

Shopify is not the seller of our digital products.

Certain personal information may be processed by Shopify in accordance with Shopify’s own privacy practices.

13. PRIVACY

Your use of our website and store is also subject to our Privacy Policy.

Please review our Privacy Policy to understand how personal information is collected, used, shared, and stored.

14. FEEDBACK AND REVIEWS

If you voluntarily submit feedback, reviews, comments, or suggestions to us, you confirm that you have the right to submit that content.

You must not submit content that is unlawful, misleading, defamatory, abusive, infringing, or otherwise violates another person’s rights.

Where legally permitted, you grant us permission to use genuine feedback or reviews for legitimate business and promotional purposes.

We will not knowingly fabricate or materially alter customer testimonials in a misleading way.

15. ERRORS AND AVAILABILITY

Occasionally, our website may contain typographical errors, inaccurate information, technical issues, or temporary interruptions.

We may correct errors or update information when reasonably necessary.

If an error materially affects an order that has already been placed, we will take reasonable steps to notify the customer and provide any remedy required by applicable law.

16. PROHIBITED USES

You may not use our website or services to:

engage in unlawful activity;
violate intellectual property rights;
distribute malware;
attempt unauthorized access;
scrape or extract protected content in violation of applicable law;
misrepresent your identity;
interfere with the security or operation of the website;
or use our products in a way that violates these Terms.

We may restrict access where reasonably necessary to protect the website, our customers, our intellectual property, or legal compliance.

17. DISCLAIMER

To the maximum extent permitted by applicable law, our website and digital products are provided on an “as available” basis.

We do not promise that a particular workbook, framework, exercise, or piece of content will produce a specific personal, relationship, emotional, financial, or other outcome.

Individual experiences vary.

Nothing in this section limits warranties or consumer rights that cannot legally be excluded.

18. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Diana Wisdom and the legal seller operating it will not be liable for indirect, incidental, special, punitive, or consequential losses resulting solely from the use of our website or digital products.

This limitation does not apply where liability cannot legally be excluded or limited, including where mandatory consumer protection laws provide otherwise.

19. INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims caused by your unlawful use of the website, infringement of third-party rights, or material violation of these Terms.

Nothing in this section removes any mandatory protections available to consumers.

20. TERMINATION

We may suspend or restrict access to the website where reasonably necessary because of unlawful activity, fraud, abuse, security concerns, or a material violation of these Terms.

Termination does not affect rights or obligations that arose before termination.

Provisions relating to intellectual property, liability, dispute resolution, and other provisions intended by their nature to survive will remain effective where applicable.

21. GOVERNING LAW

These Terms are governed by the laws of Poland, subject to any mandatory consumer protections that may apply under the laws of the customer’s place of residence.

Nothing in these Terms is intended to deprive a consumer of protections that cannot lawfully be excluded by contractual agreement.

22. CHANGES TO THESE TERMS

We may update these Terms when reasonably necessary, including because of changes to our services, technology, business operations, or legal obligations.

The current version will be made available on this page together with its latest update date.

Where required by applicable law, material changes will be communicated appropriately.

23. CONTACT INFORMATION

Questions regarding these Terms, your order, or our products can be sent to:

Trading name: Diana Wisdom
Legal seller: Zbigniew Adamowski
Email: support@wisdombydiana.com
Address: Leśna 5/3, 42-300 Myszków, Poland

Country: Poland

Phone: +48 505 037 318