Refund policy

REFUND POLICY

Last updated: August 2026

Diana Wisdom sells digital products, including downloadable PDF workbooks and guides.

Because our products are delivered digitally and can be accessed immediately after successful payment, different refund and withdrawal rules may apply than for physical products.

14-DAY CLARITY GUARANTEE

We want you to feel confident purchasing The Intention Test.

Read it. If it does not help you see your situation more clearly, email us at support@wisdombydiana.com within 14 days of purchase and request a refund.

Eligible requests made under this 14-Day Clarity Guarantee will receive a full refund to the original payment method.

To help us locate your order, please include:

  • your full name,
  • the email address used for the purchase,
  • your order number, if available.

You do not need to physically return anything because this is a digital product.

TECHNICAL PROBLEMS

If you experience a genuine technical problem accessing or downloading your purchase, contact us at support@wisdombydiana.com.

We will make reasonable efforts to restore access or provide a replacement download link.

STATUTORY CONSUMER RIGHTS

Nothing in this policy limits any mandatory consumer rights that apply to you under applicable law.

For customers in jurisdictions where statutory withdrawal rights apply to digital content, those rights will be respected where legally required.

Under applicable consumer law, the right to withdraw from a purchase of paid digital content supplied without a tangible medium may be lost when all legally required conditions have been satisfied, including where:

  • delivery begins with the consumer’s prior and express consent;
  • the consumer acknowledges that beginning delivery may result in the loss of the statutory withdrawal right; and
  • the required confirmation of the contract and consent is provided.

Where those legal requirements have not been satisfied, any applicable statutory rights remain unaffected.

The voluntary 14-Day Clarity Guarantee described above is separate from, and does not replace, any non-waivable rights available to consumers under applicable law.

REFUNDS

Approved refunds will be returned to the original payment method where technically possible.

Processing times after a refund is issued may depend on the customer’s bank or payment provider.

We reserve the right to reject fraudulent, abusive, or duplicate refund requests where permitted by applicable law.

CONTACT

Diana Wisdom
Email: support@wisdombydiana.com
Poland